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TradeFlo

Security and data privacy: how we handle your data

Plain facts before you sign anything.

What we collect, which companies handle it, what AI tools see, and what stays yours. We give the facts and link to the detail.

Privacy notice

What we collect

We collect what a form or a tool needs and nothing more. A website check needs your web address. An inquiry form needs a name and a way to reply.

We measure how people use this site only if you accept analytics. Typed text in session replays is masked before it reaches us. If your browser sends a Do Not Track signal, we honor it.

One cookie is set without a banner: it remembers your region so the site shows the right prices and spelling. It holds no personal details.

Three commitments

Each one links to the page that holds the detail.

  • You own it

    Your domain is in your name from day one. The site we build is yours. Cancel and you keep both.

    See the ownership terms

  • We name every company

    Every company that handles personal data for us is on one public list, with what it does and when it applies.

    See the list

  • You can ask us to delete it

    Ask to see, correct, export or delete your data. We answer within one month.

    See your rights

AI tools and your data

Some of our free checks use AI tools from other companies. The website check sends them the web address and business name you typed, and the public pages of that site. The AI mention check sends the business name, trade and town or area.

We do not use your customers' details to train AI models, to sell to anyone, or to run advertising.

When we build automation for a construction firm, the automation does not send, pay or change a record on its own. A named person on your side approves each step, and we design it to stop at that point.

Diagram: what the free checks send

Website check sends

  • The web address you typed
  • The business name you typed
  • The public pages of that site

AI mention check sends

  • The business name
  • The trade
  • The town or area

AI tool from another company

Never used for

  • Training AI models on your customers' details
  • Selling to anyone
  • Running advertising

Security questions

What happens to the paperwork we give you for a workflow review?
Only us and the companies on our public list can see it, and an automation we build for you does not send, pay or change a record on its own. You can ask to see, export or delete it, and we answer within one month.
Do you sell my data?
No. We do not sell personal data and we do not share it for advertising.
Where is my data stored?
Records sit in our database provider's data centers and the site runs on our hosting provider's network. Both are on the sub-processors list. We are still confirming and will publish where each company stores data.
How is it protected?
The site and tools are served over HTTPS. Our database separates one client's records from another's with row-level security. Server keys stay on the server and are never sent to your browser. Our tools limit how often one address can call them.
Are you certified?
No. We do not hold a security certification such as ISO 27001 or SOC 2, and we do not claim one. If a client needs one, tell us before you sign.
What happens if there is a breach?
We email affected clients within 48 hours with what happened, what data and how many records, and what we suggest they tell their customers. The data processing addendum sets this out.
How do I report a security problem?
Email michael@tradeflo.ie with what you found. We read every message.

Example build

One example of how we map a workflow. It is a sample, not a client.

Example build: a workflow map with the bottleneck marked
Example build, sample data

Contact us with a question about your data.

Ask us before you sign anything. We will answer in writing.

Contact usProcessing terms